Thank you very much for your purchase. We hope you are happy with your purchase. However, if for any reason you are not completely satisfied with your purchase, you can return it within 30 days of delivery. Exchanges or returns can be made quickly and easily by clicking on Here

Return Period:

We have a return period of 14 days within which the customer can return his or her package. These 30 days start when the package is received. Please note that the return must be sent back to us within these 30 days.

Return Policy:

All items must be returned to us in an unworn and unwashed condition suitable for resale with the tags still attached to the items. Shipping costs will not be refunded.

NOTE:

For items on sale, Viaicy. does not offer refunds.

Return costs:

Returns are at your own expense, depending on the courier and the country from which you are returning the package.

FAQ about returns:

What should I do if a product is delivered defective or damaged?Unfortunately, it sometimes happens that a product is damaged during shipping or production. We are of course happy to resolve this with you. Please send a message to info@viaicy.com with a picture of the problem. Our customer service will work with you to find a solution as quickly as possible.